Sep 7, 2026 · All September 2026 updates
Working Hours for Conversation AI Agents
The short version
We're introducing Working Hours for Conversation AI, giving business more control over when their AI agents respond to customers. You can now set specific working days and hours for each agent, choose which channels should follow those hours, and configure what happens when a customer reaches out after business hours.
Impact
Medium: New capability
Plan
Not specified by HighLevel
Area
Conversation AI
Official post
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