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HighLevel posted 26 changelog updates in October 2026 so far: 22 new features, 5 improvements and 0 fixes. 0 mention a deprecation, removal or required action. Busiest areas: AI Studio (6), Phone System (5), WhatsApp (2).
Month in progress: updates through Oct 17, 2026.
We are thrilled to announce our new web templates, designed to elevate your marketing efforts. Whether building a website, creating a sales funnel, or sending email campaigns, our versatile and user-friendly templates have you covered.
Call tracking now labels Facebook ad calls correctly. Before, many calls from Facebook ads showed up as "Facebook" or "Direct", so you couldn't tell which ads were driving calls. They now show as Facebook Paid.
You can now send number pool calls to several team members at once. Each person can answer on the device they prefer: web, mobile, desk phone, or their own phone number. Earlier, number pool calls couldn't be sent to specific team members' devices.
Gift Card communications now support backend translations, ensuring customers receive localized communications based on the selected locale.
A new marketing template type that puts a live countdown clock inside the message itself, drawn by WhatsApp and ticking down in your customer's chat. The discount code sits right beneath it, ready to copy with a single tap. You set the expiry fresh on every send, so one approved template runs campaign after campaign.
Creating and editing WhatsApp templates now happens in a completely rebuilt builder with a live phone preview, so what you see while you author is what your contact actually receives.
AI Studio checkouts just got more flexible. Pick exactly which fields buyers fill in, capture leads before they pay with a two-step checkout, and show a full order summary once payment goes through.
Connect a GitHub account to any AI Studio project and keep your code in sync both ways. AI Studio creates a private repository for the project, pushes every version you save, and pulls back every commit made outside it.
You can now add native chat widgets to your AI Studio apps — built and styled by AI Studio to match your site, instead of a generic chat bubble. Just ask AI Studio to "add a live chat", and it builds a real HighLevel chat widget into your app.
You can now update feature access for many sub-accounts in one go. Select the sub-accounts you want on the Sub-Accounts page and click Update features. Choose the features you want to change, then pick whether each one should be enabled or disabled. When you apply the changes, they’re queued and processed for you.
You can now automatically add Internal Comments to conversations using Workflows. Until now, teams had to manually add internal comments to share context, provide instructions, or keep other team members informed.
We’re launching a Schema markup dashboard at the website and funnel level, under the new SEO & AEO tab. User no longer need to open each page in the builder to check or fix its schema. From one screen, user can:
InitiateCheckout now fires when a buyer reaches checkout page, not when they submit payment. AddPaymentInfo now also sends full order and customer details to Meta. Together, these changes give you an accurate picture of checkout drop-off and give Meta better signals to optimise your campaigns.
The previously announced Voice pricing updates scheduled to take effect on October 13, 2026 will no longer be implemented.
We are thrilled to announce our new web templates, designed to elevate your marketing efforts. Whether building a website, creating a sales funnel, or sending email campaigns, our versatile and user-friendly templates have you covered.
We're excited to announce that snapshot and public API support is now available for all our recently launched custom field types (URL, Date & Time, Rich text, Users field, Image support in Radio and Checkbox fields - https://highlevel.canny.io/changelog/introducing-new-custom-fields)
You've built a great app in AI Studio, and now it needs to remember things. It needs to know who's signed in and store the photos people upload. Until now, that meant wiring up a backend yourself. Not anymore.
You can now take payments in apps built with AI Studio. Connect the products in your catalog, ask the agent to “add payments”, and your app gets a secure, hosted checkout.
Examples of the updated Chat Widget guidance:
Every published AI Studio site now measures itself. See page views, opt-ins and opt-in rate right inside your project, compare all your sites in Sites Analytics, and follow every lead from first visit to CRM contact. No setup or tracking code needed.
Community posting just became more powerful for developers and integration partners. You can now schedule and publish Community posts through the Social Planner Public API, including choosing which Community member the post should be published as.
Notifications for recurring appointments have been enhanced and now also work consistently across default and custom recurrence patterns. A recurring booking now sends a single confirmation that covers the whole series, and custom recurring appointments created in-app are now fully covered by notifications.
Overview : You can now see exactly where each of your phone numbers stands in A2P carrier registration, in real time.
1. Add the Lead Source Report widget to your dashboard, or open one you already have. 2. Each source row now shows both the count and the value for every status. 3. Click any count greater than zero to open the list of opportunities that make up that number. 4.
We are thrilled to announce our new web templates, designed to elevate your marketing efforts. Whether building a website, creating a sales funnel, or sending email campaigns, our versatile and user-friendly templates have you covered.
To maintain calling infrastructure quality, service reliability, and coverage across global telecom networks, we are updating list prices for select international Inbound (Incoming) and Outbound (Outgoing) Voice minutes.
HighLevel posted 26 changelog updates in October 2026 so far: 22 new features, 5 improvements and 0 fixes. 0 mention a deprecation, removal or required action. Busiest areas: AI Studio (6), Phone System (5), WhatsApp (2). Month in progress: updates through Oct 17, 2026.
Introducing New Templates (Oct 17, 2026); Send number pool calls to multiple users who can answer it on any device they choose (Oct 16, 2026); Localized Gift Card Communications (Oct 15, 2026); Limited time offer templates for WhatsApp (Oct 15, 2026); A rebuilt WhatsApp template builder, plus per-contact media (Oct 15, 2026).
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